When you call a home care agency, you want to reach someone who knows your town, not a call center three states away reading from a script. That is the whole reason Embark Care exists. We are a locally owned and operated, Texas-licensed HHSC Personal Assistance Services (PAS) agency providing non-medical in-home care, and we built this company from the ground up to serve the communities we actually live in.
Our founders, Dana, Mindy, and Jason, bring more than 45 years of combined experience in care, and they made a deliberate choice: stay local, stay accountable, and answer the phone ourselves. That means Reliable, Personalized Home Care. No Contracts. No Minimums. It also means that when you reach out to an Embark Care office, you are talking to people who shop at the same grocery stores, drive the same back roads, and understand what daily life looks like for families in our part of the world.
Today we serve four communities across Northeast Texas and right up to the Arkansas line. Here is a look at each office, who we serve, and how to find the team nearest you.
Paris, TX — Serving Lamar County and the Surrounding Area
Paris sits at the heart of Lamar County, and it is a community that takes pride in looking after its own. Our Paris office reflects that same spirit. Whether a loved one needs a few hours of help with bathing and dressing, assistance preparing meals, light housekeeping, or simply a friendly, dependable companion during the day, our local team builds a care plan around the person, not a one-size-fits-all package.
Because we are locally owned, scheduling and supervision happen close to home. If something changes, you are not stuck in a phone tree. You are talking with a team that can adjust quickly and check in personally.
We also proudly support veterans in the Paris area through VA Community Care, helping those who served get reliable in-home assistance in the place they are most comfortable.
Embark Care – Paris 1765 Ballard Drive, Paris, TX 75460 Phone: 877-800-2035 (local 903-204-4324)
Learn more on our Paris, TX location page or explore the full list of services we offer.
Tyler, TX — Serving Smith County and the Rose City
Tyler is the largest city we serve and the hub of Smith County, and the needs here are as varied as the families who call it home. Some clients need short-term help recovering after a hospital stay. Others want steady, ongoing support so an aging parent can keep living independently and safely in a house full of memories. Our Tyler office handles both, with the same personalized, non-medical care that defines everything we do.
Being locally owned in a city the size of Tyler matters more than people expect. A national chain may treat a market like Tyler as one dot on a map. We treat it as our neighborhood. Our caregivers and coordinators know the area, and our leadership is reachable, not buried behind layers of corporate process.
Veterans across Smith County can access our care through VA Community Care, and we are honored to be part of how this community gives back to those who gave so much.
Embark Care – Tyler 621 Shelley Park Plaza, Suite P, Tyler, TX 75701 Phone: 877-800-2035 (local 903-204-4324)
Visit our Tyler, TX location page to learn more, or get in touch to talk through what your family needs.
Greenville, TX — Serving Hunt County
Greenville and the wider Hunt County area sit at the western edge of the region we serve, close enough to the Metroplex to feel its pull but proudly its own community. Families here often find themselves caught between busy work lives and the growing needs of an older relative. That is exactly the gap our Greenville office is built to fill.
Our care here is flexible by design. With no contracts and no minimums, you can start with the help you need right now, whether that is a couple of visits a week or daily support, and scale up or down as life changes. Mobility assistance, medication reminders, errands, companionship, and help around the house are all part of how we keep clients comfortable and safe at home.
As a locally owned agency, we answer to our neighbors first. And as with every Embark Care location, veterans in Hunt County can receive care through VA Community Care.
Embark Care – Greenville 2920 Lee Street, Suite 210, Greenville, TX 75401 Phone: 877-800-2035 (local 903-204-4324)
See our Greenville, TX location page for details, or browse our services to see how we can help.
Texarkana, AR — Serving Both Sides of the State Line
Texarkana is unlike anywhere else we serve, and we love that about it. The state line runs right through town, so our Texarkana office is positioned to serve families on both the Arkansas and Texas sides. From our location on North State Line Avenue in Miller County, we help neighbors throughout the Texarkana area, regardless of which side of the line their front door happens to be on.
That dual-state reach is one more reason local ownership matters. A border community has its own rhythm, and you want a care team that understands it rather than treating the state line as a barrier. Our coordinators handle the details so your family does not have to worry about which side of the street they live on.
The same personalized, non-medical care, no contracts, and no minimums apply here, and veterans across the Texarkana area can access our services through VA Community Care.
Embark Care – Texarkana 1202 N State Line Ave, Texarkana, AR 71854 Phone: 877-800-2035 (local 903-204-4324)
Learn more on our Texarkana, AR location page or contact our team to get started.
One Company, Four Communities, the Same Promise
What ties all four offices together is not a corporate logo. It is a commitment. Every Embark Care location is run by people who chose to build something dependable in their own backyard. We answer the phone, we show up, and we treat your loved ones the way we would want our own family treated.
If you are weighing in-home care for someone you love, you do not have to navigate it alone. Reach out and talk with a real, local team member who knows your area.
Call us today at 877-800-2035 (local 903-204-4324) or request a quote through our contact page. There is no contract, no minimum, and no pressure, just honest answers and reliable care.
About Embark Care
Embark Care is a locally owned and operated, Texas-licensed HHSC Personal Assistance Services (PAS) agency providing non-medical in-home care across Northeast Texas and the Arkansas line. Founded by Dana, Mindy, and Jason, who together bring more than 45 years of combined experience in care, Embark Care was built from the ground up to serve neighbors in Paris, Tyler, Greenville, and Texarkana. The Embark Care Team supports families and veterans with personalized care, flexible scheduling, no contracts, and no minimums. Learn more at embarkcare.net/ or by visiting our services page.
Frequently Asked Questions
Which areas do you serve? Embark Care serves Northeast Texas and the Arkansas line through four locally owned offices: Paris (Lamar County), Tyler (Smith County), Greenville (Hunt County), and Texarkana (Miller County, Arkansas). We provide non-medical in-home care to families throughout these communities and the surrounding areas.
Do you serve both the Texas and Arkansas sides of Texarkana? Yes. Our Texarkana office is located on North State Line Avenue and serves families on both the Arkansas and Texas sides of the Texarkana area. Because we are a local team, we handle the details so the state line never gets in the way of getting care.
What does “locally owned and operated” actually mean for me? It means the people making decisions about your care live and work in your community. When you call, you reach a local team that can schedule, supervise, and adjust care quickly, rather than a distant call center. Our founders built Embark Care from the ground up to be accountable to the neighbors we serve.
Do you provide care for veterans? Yes. Embark Care serves veterans in each of our communities through VA Community Care, helping those who served receive reliable, personalized in-home assistance. Contact your nearest office to learn more about eligibility and getting started.